We collect information you provide directly to us. We collect information when, for example, you create an online account with us, sign up for notifications or updates, subscribe to our newsletter, purchase or rent from us, enter contests, participate in promotions and events we sponsor or otherwise provide us information about yourself. The type of information we may collect includes your name, postal address, e-mail address, phone number, social media username(s), and any information you may share about your interests and preferences.
Transaction information. The information we may collect includes account information as well as your credit card information and transaction history. If you make a purchase, we work with a third-party payment processor to collect and process your payment information.
Promotional and event information. We may collect information related to evo demos, events and sponsored trips including, health & fitness information, activity proficiency, dietary requirements, gender, social handles, and emergency contact information among other things.
Personal and professional information. We may collect information related to a job application including resume information, past work history, contact information, references, and any other information you choose to provide in your application.
User Content. We may collect other information or content you provide to us, such as when you review products, participate in surveys, or provide feedback via care or the website.
We may also automatically collect information about you when you access or use our Services. Automatically collected data may include:
Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
Device and Usage Information: We collect information about how you access and use our Services, including information about the device and network you use, such as browser type, access date, access time, IP address, hardware type/model, unique device identifiers, mobile network, app version, operating system and browsing history. For further information regarding these collection practices, please see our “Internet Technologies Used” and “Third Party Advertising, Analytics, and Services” sections below.
Location Information: In accordance with your device permissions, we may collect information about the precise location of your device. You may stop the collection of precise location information at any time (see the Your Choices section below for details).
Information Collected by Cookies and Similar Tracking Technologies: In addition, we (and those who perform work for us) may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with our Services, including information about your browsing and purchase behavior on our website and other interaction with our Services. A cookie is a tiny element of data that our site sends to a user’s browser, which may then be stored on the user’s hard drive or in device memory so that we can recognize the user’s computer or device when they return. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness.. Most web browsers are set to accept cookies by default, but you can change your browser settings to notify you when you receive a cookie or to remove or reject certain cookies. However, if you decide not to accept cookies from our site, you may not be able to take advantage of all the site features.
We obtain information from other sources. For example, we may collect information from advertising networks, fraud prevention service providers, data analytics providers and social media networks.
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.
The information we collect is used to process your requests or transactions and to provide you with the Services. We may also use the information we collect to:
If you prefer not to receive marketing communications from us, we make it easy for you to let us know. You can contact us at any time to request an update to your personal information on file or modify our use of it (see Your Choices below).
We store and process information on computer servers located in the United States.
We disclose personal information in the following circumstances or as otherwise described in this policy:
When you participate in the interactive areas of our Services, such as chat rooms, forums, message boards or news groups (if any), certain information about you may be displayed publicly on our Services and on third party sites, such as your photos, posts, and other information you choose to provide in your profile or during that session. We do not routinely monitor or retain logs or copies of these interactive areas, if any, that may be available on our Services. However, you should be aware that your use and disclosure of any information in these areas is governed by our Terms of Use.
We may also provide access to data that includes your personal information as an asset in connection with the contemplated or actual financing, securitization, insuring, merger, sale (including transfers made as part of insolvency or bankruptcy proceedings) or other encumbrance, divestiture or disposal of all or part of our business or assets, including for the purposes of determining whether to proceed with the transaction or fulfilling any records or other reporting requirements to relevant third parties. In the event of any actual transaction involving transfer of ownership or encumbrance, your personal information, among other things, may be transferred as part of the transaction.
We also may disclose your information when you specifically ask or authorize us to do so. As Required by Law. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Internet Technologies Used.Cookies, web beacons and other relevant Internet technologies are used on our Services to allow us to accomplish the uses set out in this Privacy Policy as well as to deliver Service messaging and to keep track of your information. These small pieces of program code or “files” reside on your computer hard drive and browser and can be removed. If you desire to remove the technologies you may do so, but this may render our Services unusable to you. You can opt out of cookies or the other Internet technologies used by disabling these features in your browser program. Consult your browser’s “Help” menu for assistance in changing cookie settings or removing cookie files.
Account Information. You may update and correct certain account information at any time by logging into your online account, emailing [email protected], or otherwise contacting us at the address provided under the “Contact Us” section below.
Promotional Communications. You may opt out of receiving promotional emails and text messages from evo by following the instructions in those communications or by contacting evo customer care here. If you opt out of receiving promotional communications, we may still send you non-promotional (i.e., transactional) emails that, for example, relate to your purchases, your account, or our ongoing business relations.
Location Information. You also have the ability to turn location-based services on and off by adjusting the settings of your Internet browser or mobile device, or by following the standard uninstall process and removing all evo applications, if any, from your mobile device.
We work with third parties such as ad networks and other advertising companies to serve tailored advertisements to you on our behalf on our site and across the Internet and with third party partners to provide analytics services as further described below. These third parties may use similar technologies (including cookies and pixel tags) to collect the same or similar information as we use and collect on our site and third-party websites (such as web pages you visit and your interaction with our advertising and other communications) to analyze and track data, determine the popularity of certain content, deliver advertising and content that aligns with your interests on our Services and other websites, and to make predictions about your preferences and better understand, generally, your online activity.
We also use a third party to "power" product reviews on our Services. When you submit a product review, you become subject to the terms of use and privacy policy of this third party, and the reviews you submit may be posted on our Services and on third party websites.
Analytics Partners. We use analytics services such as Google Analytics. You can learn about Google's practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Advertising Partners. Some of our advertising partners are members of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/ ) or the Digital Advertising Alliance ( http://optout.aboutads.info/?c=2&lang=EN ). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, you can use search engines like DuckDuckGo, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
We partner with Rakuten Advertising, who may collect personal information when you interact with our site. The collection and use of this information is subject to the privacy policy located here:
Rakuten’s privacy policy: https://rakutenmarketing.com/legal-notices/services-privacy-policy/
To submit an opt-out request: https://rakutenmarketing.com/legal-notices/subject-requests/
You may opt out of receiving text messages or promotional emails from evo by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Certain states afford consumer rights with respect to their personal information. For example, if you are a resident of California, this section applies to you.
evo may collect the following categories of personal information from its users:
Categories of Personal Information | Examples of Personal Information Collected |
Identifiers | Real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, account password, payment card information |
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, telephone number, payment card information |
Characteristics of protected classifications under California or federal law. | Age |
Commercial information. | Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
Internet or other similar network activity. | Browsing history, search history, information on a consumer's interaction with a website or application. |
Professional or employment-related information. | Name of employer, job title |
Inferences drawn from other personal information. | Approximate location inferred from IP address |
evo collects the categories of personal information listed above from the following categories of sources:
We may use or disclose the personal information we collect from you or about you as identified above in the Use of Information section above.
evo may record your chat activity or phone calls through our website and SMS mechanisms, for control and training purposes. We also use cookies to save your chat history and connect it your behavior to purchases with evo.
In the preceding twelve months, evo has disclosed the following categories of personal information for a business purpose to the following categories of recipients:
Categories of Personal Information | Categories of Recipients |
Identifiers | Web hosting and internet service providers, information technology, customer service, cloud service, SMS providers, shippers, credit reporting agencies |
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | Web hosting and internet service providers, information technology, customer service, cloud service |
Commercial information. | Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, credit reporting agencies |
Internet or other similar network activity | Data analytics providers, web hosting and internet service providers, operating systems and platforms, and customer management providers |
Geolocation | Web hosting and internet service providers, information technology, customer service, cloud service |
In the preceding twelve months, evo has not engaged in the sale of personal information.
California law requires that we provide transparency about personal information we "sell," which for the purposes of the CCPA broadly means scenarios in which we have shared personal information with partners in exchange for valuable consideration.
While we do not provide personal information about you to other companies for money, we do allow certain advertising and analytics partners to collect identifiers, commercial information and Internet or other electronic network information via our Services to show you ads that are targeted to your interests, and these disclosures may be considered “sales” as defined by California law. These partners are further described in the Third Party Advertising, Analytics and Services section of this Privacy Policy. We do not sell personal data of individuals we know to be under 16 years of age.
We offer product incentives to prospective and current evo users. Sometimes, consumers sign up in order to receive product incentives. As such, under the CCPA, our product incentives may be considered financial incentives provided in exchange for the collection and retention of personal information.
We offer these product incentives to enhance our relationship with you. There is no obligation to opt-in and consumers may opt-out at any time. The details of each program are contained in each such program offering.
The consumer data received in exchange for your participation is dependent on several factors, including, for example, whether and to what extent you take advantage of any offerings and whether and to what extent you opt out of any offerings but is roughly equivalent to the value of the product offered.
We will not retain your personal information for longer than is reasonably necessary to carry out the purposes we disclose in this Privacy Policy.
Your Consumer Rights and Choices
Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, disclose, and sell, and to access your information, (2) request deletion of your personal information, (3) request correction of your personal information, (4) limit processing of sensitive personal information, and (5) not be discriminated against for exercising these rights.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
Exercising Access, Data Portability, and Deletion Rights. To exercise the rights described above, please submit a verifiable consumer request to us by emailing [email protected] or by calling 1-866-386-1590. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within any 12 consecutive-month period. The verifiable consumer request must:
Provide sufficient information to allow us to reasonably verify you are the person about whom we collected personal information or an authorized representative of that person.
Describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We are based in the U.S., and if you are visiting the site from outside the U.S., please be aware that information we obtain through the site or our Services may be transferred to, processed, stored and used in the U.S. Data protection laws in the U.S. may be different from those of your country of residence. Your use of the site or our Services constitutes your consent to the transfer to and from, processing, usage, sharing and storage of your information, including Personal Information, in the U.S. as set forth in this Privacy Policy. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law.
If you have any questions about this Privacy Policy, please contact us at [email protected]