Each new product sold by evo is covered by the original manufacturer's warranty.
For most brands the manufacturer makes all warranty decisions but evo can help play the middleman between you and the manufacturer. Please check the manufacturer’s website for information regarding their specific warranty policy. There are some brands where approval/denial is made by the evo warranty team.
Some manufacturers will handle warranty claims directly with you, eliminating the extra step of having to go through evo. If you’re submitting a warranty claim for any of the below brands, click the corresponding link and follow the manufacturer’s instructions.
Burton Bataleon Capita Union Dakine Rome Smith Slingshot North Face Bonfire Dragon Hestra XCEL RipCurl O’Neill Solite Karakoram Lange Lobster Transition Bikes Norrona MountainHardwear Billabong Trew Gear Smartwool Arva
Submit a warranty claim through evo.
Step 1. Consult the manufacturer’s website or start our submission process to determine if the issue is covered by warranty.
Step 2. Fill out the Warranty Request Form. If you have any questions, don't hesitate to Contact Us.
Step 3. We will contact you with further instructions as next steps vary by manufacturer. Please be patient as warranty issues can take a considerable amount of time to resolve as sometimes manufacturers are slow to respond to our outreach. There are some brands where approval/denial is made by the evo warranty team.