Returns
We all could use an extra day. Every item we sell is covered by our 366 day return policy. If your
new, unused* item doesn’t work out, you have 366 days to return it. Simple.
*All items must be returned in the condition in which they were received, including manufacturer packaging, tags, documentation and any accessories. Returns will be refused if items arrive used or damaged due to improper packaging. Please ensure returns are carefully packaged.
Return options within the US- Ship your return:
- Return in person:
- Most returns can be dropped off at our US store and warehouse Locations during normal business hours.
- Freight items are excluded
- Online purchases cannot currently be returned at our Canadian locations
- Location information
Returning from Outside the US
We do not accept items after they have been used, but we are happy to help you with any manufacturer defects and warranty replacements. Warranty Policy
Refund Policy
Please be aware that refunds can only be processed back to the original payment method. Should the original payment method no longer be valid for any reason, we can offer a credit via an evo gift card.
Exchange Policy
If you decide you want a different size, color, or style, please set up a return for a refund as outlined above and place a new order. Placing a new order now will expedite the arrival of your new item, and help to ensure it won't go out of stock. Refunds will be processed as soon as we receive your return. Feel free to
Contact Customer Care if you have questions or need assistance.