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Pre-order, Freight, and Oversized Shipping

Freight and Oversized Shipping

Some products require special processing and shipping arrangements. Pricing is set by product type and shipping service required. Enter a shipping address in Checkout to see applicable considerations. 
Ship MethodProduct TypeContinental U.S.Alaska & HawaiiCanada
OversizedBikes and surfboards (shortboards)$69$199*Varies
OversizedSurfboards (longboards)$99$199Varies
 FreightRooftop tents and cargo boxes$150Not availableNot available
*eBikes cannot currently be shipped to Alaska or Hawaii


Items designated as Pre-order have special timing considerations. Learn more about Preorder items by visiting the Pre-order page

Important Details: 

  • Bikes may take up to 5 business days to process and require signature upon delivery. 
  • Freight items cannot be shipped to PO boxes. 
  • If your order contains additional items, they will ship separately.  
  • Freight deliveries require a phone number to coordinate delivery time. You must inspect your item(s) at time of delivery to note any damage on the bill of lading before the truck driver leaves. Do not pay any additional freight charges to the carrier before or after delivery.  
  • View our Return Policy for important information about freight and oversized returns. 

If you are interested in other shipping methods, live outside the U.S. and Canada, or have any other questions, please contact us for help.