Contact Customer Care
ORDER STATUS QUESTIONS?During this time of the year, economy shipments may take up to 4 business days to leave our warehouse. Your order is still expected to arrive by the date provided at checkout. We're working very hard to get everything shipped and appreciate your patience.
REUTRN STATUS QUESTIONS?
This is a busy season for returns as well. If your tracking shows your return has been delivered to our warehouse, please allow us 5-7 days to get a refund processed. Thank you.
Hours:
| Monday-Thursday | 7:00 am to 8:00 pm (PT) |
| Friday | 7:00 am to 5:00 pm (PT) |
| Saturday-Sunday | 8:30 am to 5:00 pm (PT) |
Call Us:
- US and Canada: 1.866.386.1590
- Worldwide: 1.206.632.7598 - Dial Country Exit Code First (00 for most countries, 0011 for Australia)
Text Us:
206.483.2299 - Current response times average 4-5 hours depending on the time of day.
Chat With Us:
Look for our chat logo in the bottom right corner of the page during business hours
Please note this logo will only appear when we have reps available to chat.
Email Us:
We have had to temprorily shutdown our email option while we work though an excessive backlog. We apologize for the inconvenience and appreciate your patience.
Do you have a question about the status of your order? We are experiencing some signifcant delays in order processing. 99.9% of orders are still being shipped and arriving by the arrivial date promised. We greatly appreciate your patience as we work through the heavy volumes. Thank you.
Customer Feedback
"We just wanted to say a big thank you for such a great service. The board and bindings arrived in New York just as we flew in. Both in perfect condition. There is going to be one very happy teenage wakeboarder on Monday when he gets his birthday presents. Well done to you all. Best wishes"
"Thank you for taking the time to answer my questions, the customer service staff at evo did an outstanding job."
"I would just like to thank you for you quick services. I ordered a board from you on Saturday and I was riding it last night, so thank you for you fast response and shipping services. well done."
"Thank you. Your firm has been very professional. Thank you for staying the course to see a satisfied customer. I really appreciate all your help. Your shop has been a pleasure to work with. Hope the snow falls feet at a time for you all."