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Check Return Status

Unfortunately, we do not have the ability to check on the status of your return once it's been delivered to our facility. Once it's been received, it usually takes 3-5 business days to be processed but it can take longer (up to 10 business days) when things get busy.

Return Processing FAQs

How long will it take to receive a refund?

It usually takes 3-5 business days to process your return and issue your refund once we receive your return. However, it can take longer, especially following the holidays.

Once we issue your refund, it may take additional time for your funds to be made available in your account by your financial institution.
 

How will I know when my refund is issued?

When you return is processed, you will receive an email notification that contains a refund identification number and the amount refunded to your card.
 

How can I check on my return status?

Unfortunately, we do not have a way for you to see where your return is in our processing queue. Please know we're working to process your return as quickly as possible and you'll be notified as soon as we're done.

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