We all could use an extra day. Every item we sell is covered by our 366 day return policy. If your new and unused item is not what you want, you have 366 days to return or exchange it. Simple.
- Ship your return: For a flat rate of $7, we offer prepaid return labels for all domestic returns. Initiate a Return & Print a shipping label
- Return in person: Returns can be dropped off at our Store in Seattle, WA, as well as our Distribution Center in Auburn, WA. Location information.
We don't accept used or abused gear but we are happy to help you with any manufacturer defects and warranty replacements. Warranty Policy
To exchange your new and unused item for something else, simply return it for a refund and place a new order through our website. That way you get your new item quickly and avoid the risk of it selling out. Feel free to give us a call to set up your exchange or answer any questions.
The Fine Print
- All items must be returned in original condition, including manufacturer packaging, tags, documentation and any accessories.
- We reserve the right to refuse a return if the above conditions are not met. We will ship items back to you if they arrive used or abused.
Was it an evo error? Contact Customer Care