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Holiday Shipping Information

For guaranteed delivery of your order by December 24th, please place your order by the following dates/times:
  • For guaranteed Economy Ground delivery by December 24th, orders must be placed by 11:59PM PST on December 18, 2016.
  • For guaranteed 2-Day delivery by December 24th, orders must be placed by 5PM PST on December 21, 2016.
  • For guaranteed Next Day delivery by December 24th, orders must be placed by 4:30PM PST on December 22, 2016.

Certain oversize and special items such as bikes and surfboards may require additional time for building and/or packing, and have an extended shipment window (shipping within 5 days of order confirmation). Please see our Oversize Shipping policy for more information, and budget additional time accordingly for delivery by a certain date. 

Holiday Will Call Delivery to Stores

To receive your will call order to one of our store locations or warehouse for pickup on or before December 24th, please place your order by the following dates/times:
  • Denver, CO Store Will Call: orders must be placed by 5:00PM PST / 6:00PM MST on December 21, 2016.
  • Portland, OR Store Will Call: orders must be placed by 5:00PM PST on December 22, 2016.
  • Auburn, WA Warehouse Will Call: orders must be placed by 5:00PM PST on December 23, 2016.
  • Seattle, WA Store Will Call: orders must be placed by 8:00PM PST on December 23, 2016.

Certain oversize and special items such as bikes and surfboards may require additional time for building and/or packing, and have an extended shipment window (shipping within 5 days of order confirmation). Please see our Oversize Shipping policy for more information, and budget additional time accordingly for delivery by a certain date. 

Free Shipping on Orders over $50*

  • Free Economy Ground Shipping applies to the lower 48 states 
  • Add item(s) to your cart and that total over $50
  • Economy Ground Shipping is automatically free
  • All casual footwear including shoes, boots and sandals ship for free.
  • This offer may change at any time
*Excludes some oversize items, such as Bikes. See our Oversize Shipping policy.

What to expect after your order is placed:

  1. Order Confirmation / Receipt Email (within 15 min of submitting the order)
  2. Economy orders ship within 2-3 business days. Expedited ship the next business day
  3. Shipping Confirmation Email with a tracking number once your order ships