In general we use the photographs provided by the manufacturer for all products, used or new. To get a better grasp on our used gear ratings please check out the Used Gear Condition Guide where specific descriptions and example pictures are displayed. Occasionally on older items where the manufacturer picture is not available we will take the picture of a representative ski from the group. This is an important contributive factor in maintaining low operating costs. By reducing the time and cost associated with managing used merchandise evo can deliver a superior product at a terriffically low price. It is extremely rare that customers receive an item that is inconsistent or in worse condition than its photos. In those cases we will always compensate for the disparity, usually by paying for a service work of some kind. We're looking out for you!